Plain-language terms
No ambiguity hidden behind the pilot label.
The proposal remains the source of truth for the exact environment, acceptance steps, support boundary, and commercial decision.
- What counts as operational?
- The complete documented reference workflow runs in the agreed environment and the AWS deployment completes without Launch Rail taking possession of customer credentials.
- What happens when something fails?
- Both teams follow the documented recovery path and jointly remediate an in-scope blocker before a refund decision.
- Does the pilot include the final license?
- No. The pilot fee is credited if the customer proceeds with the separately quoted perpetual source license.
- Can Launch Rail publish our name or results?
- Only after separate written consent identifying exactly what may be published. Participation itself is not consent.