Tenant-aware identity
Companies, workspaces, memberships, sessions, and invitations live behind a dedicated product boundary.
Give architecture, security, and procurement teams a backend they can inspect: source-owned services, explicit boundaries, customer-cloud deployment, and responsibilities documented before rollout.
Availability, acceptance criteria, evidence, and support targets are documented before purchase.
01 / Buyer review
Companies, workspaces, memberships, sessions, and invitations live behind a dedicated product boundary.
Roles, relationships, and resource decisions remain enforceable across services—not only in the interface.
Data flows, tenant boundaries, attributable audit events, and shared responsibility support your own review program.
Onboarding, upgrade guidance, escalation, named contacts, and response targets are written into the proposal.
Deployment runs from your environment with customer-held credentials and reviewable infrastructure artifacts.
Missing domain capabilities and integrations can be scoped as first-class ecosystem work with explicit acceptance criteria.
02 / Deployment
Deploy from your environment into your AWS account using generated artifacts and ambient credentials. Your team retains responsibility for cloud policy, operations, backups, and regional choices.
Deployment flow
A future operating model for teams that prefer Launch Rail to run the stack. It is not sold as available today.
Additional cloud and isolated-network delivery require separate validation instead of implied parity with AWS.
03 / Support and procurement
Support model
Final targets are proposal-defined.
Support requests
Response target
Proposal-defined
Custom work
Separately scoped
Email + control plane
Response target
Proposal-defined
Custom work
Available as add-on
Named channel by agreement
Response target
Custom target
Custom work
Priority scope
Your team owns
Launch Rail maintains
Start with the real requirements